Ministry lauds use of mobile technology to enhance health service delivery

NAIROBI, Kenya, Apr 6 – The Ministry of Health has lauded the use of mobile technology in the provision of health services by simplifying the process through which information is disseminated, especially to segments of the population that were previously inaccessible.

Speaking during the launch of the Kenya Red Cross Society (KRCS) Mobile Application on Wednesday, Health Cabinet Secretary Dr. Cleopa Mailu explained that the technology would make it easier to anticipate humanitarian needs, share information and mobilise human action while enhancing service delivery.

He observed that it would also go a long way in preventing loss of human life given that about 77 percent of Kenyans were active mobile users.

“We appreciate the opportunity technology offers in improving healthcare delivery. Mobile technology can play a critical role in addressing the health needs of vulnerable groups,” he said.

Dr. Mailu further noted that the health sector was the main recipient of victims of disasters and emergencies such as terror attacks, natural disasters and traffic accidents.

Also present was Kenya Red Cross Secretary General Mr. Abbas Gullet, Safaricom CEO Bob Collymore and Information and Technology Cabinet Secretary Dr. Joseph Mucheru, who officially launched the App.

Mr. Gullet said that the App would bring emergency support services closer to Kenyans.

“The KRCS Eplus ambulances have been operating in all parts of the country responding to over 10,000 emergency calls every year. With the App, requesting for an ambulance will only be a click away,” he observed.

He further revealed that it had not been easy for Kenya Red Cross to mobilise volunteers and send them alerts in a timely fashion.

“Through this App, we will be able to inform them and they will also be able to input their data so that we are able to contact them directly,” he said.

He added that the App will enable KRCS to run blood drives, offer basic life support training and enhance transparency by providing information on the institution’s financial status.

Dr. Mucheru, on his part, applauded KRCS for using technology to enhance service delivery.