MOH CS signs revised QMS to align to new organizational structure

Nairobi (KENYA), December 19, 2019 – Today, the Ministry of Health top leadership has demonstrated its ability to conform to the Quality Management System to improve its operations, minimize risks and explore new opportunities.


The Cabinet Secretary for Health Sicily Kariuki and Principal Secretary Susan Mochache made the commitment by signing a revised ISO 9001:2015 Quality Management System to improve performance and provision of services that meet customer service and applicable statutory and regulatory requirements.


The Ministry took an initiative to revise ISO 9001:2015 QMS documents to align them with the new Organizational Structure as per Health Act, 2017, in an exercise involving 65 officers from respective Directorates.

The CS tasked the technical leadership to ensure that there is continued dedication in providing an equitable, affordable, accessible and high quality health and related services for the accelerated highest attainable standards of health for all Kenyans.

“The journey to the Universal Health Coverage not only ensures increased access to health services, but also improvement of the quality to secure desired health outcomes,’’ she said and noted that the Quality Management System shall be reviewed periodically to ensure its sustainable and able to address the changing customer needs.


“As a Ministry, we expect to reap benefits of improved reputation and image, enhanced customer confidence and satisfaction, improvement of operations, attainment of objectives, continual improvement and evidence based decision making,’’ she noted.